Privacy Policy

1. Introduction

PYVITAL LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (skills, experience, career goals)
• Payment information (processed securely through Stripe)
• CV/resume content and job descriptions
• Interview responses and feedback

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage subscriptions
• Generate personalised learning paths and career recommendations
• Conduct mock interviews and provide feedback
• Optimise CVs and provide career guidance
• Send you updates, newsletters, and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at careerleap@pyvital.co.uk

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymise your personal data in accordance with our data retention policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: