Terms of Service

1. Agreement to Terms

By accessing or using CareerLeap's website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Service

CareerLeap provides an AI-powered platform offering:

• Mock interview practice with personalised feedback
• CV/resume optimisation and career guidance
• Personalised learning path generation
• Community forums and career resources
• Subscription-based premium features

3. User Accounts

3.1 Account Creation

To use certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised access

3.2 Account Eligibility

You must be at least 16 years old to create an account. By creating an account, you represent that you meet this age requirement.

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are charged in advance on a monthly or annual basis.

4.2 Payment Terms

• All fees are in GBP (£) unless otherwise stated
• Payments are processed securely through Stripe
• Subscriptions automatically renew unless cancelled
• You are responsible for any applicable taxes

4.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. Refunds are provided in accordance with our refund policy and applicable consumer protection laws.

5. Credits System

Certain features require credits, which may be:

• Included with your subscription plan
• Purchased separately as credit packs
• Granted as bonuses or promotions

Credits are non-refundable except as required by law. Purchased credits do not expire, but subscription credits reset monthly.

6. Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorised purpose
• Violate any laws in your jurisdiction
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the service
• Use automated systems to access the service without permission
• Share your account credentials with others
• Impersonate any person or entity

7. Intellectual Property

The service and its original content, features, and functionality are owned by PYVITAL LTD and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you submit (e.g., CVs, interview responses). By submitting content, you grant us a license to use, modify, and display that content solely for the purpose of providing our services.

8. AI-Generated Content

Our platform uses proprietary AI technology to generate personalised content, feedback, and recommendations. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You acknowledge that:

• AI-generated content is provided "as is" without warranties
• You should review and verify all AI-generated content
• We are not liable for decisions made based on AI-generated content
• AI feedback is for guidance purposes only

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of AI-generated content

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREERLEAP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify and hold harmless CareerLeap and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• At our sole discretion

Upon termination, your right to use the service will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at: